FAQs
What is the Shane Warne Legacy Health Test?
A free 4-minute self-serve Class IIa medical grade health check on a SiSU Health Station with a focus on cardiovascular health to raise awareness and health literacy.
How are the Shane Warne Legacy Health Checks Free?
We proudly partner with organisations like our Founding Partner, Latrobe Health Services and Health Partner, Diabetes Australia, whose support helps us provide the Shane Warne Legacy Health Check free of charge to the Australian public. Their commitment to improving the health of Australians is genuine and deeply aligned with our mission.
We have also had support from organisations like Novartis and Novo Nordisk for specific activations in regional and rural Australian towns.
What is the mission of the Shane Warne Legacy?
Our mission is to honour Shane's legacy by embracing the values and impact of his life. We strive to reflect his achievements and the positive influence he had on people and places in everything we do, ensuring his spirit guides our actions and decisions. We live by the same values he lived in life, which is : FIND A WAY" "HAVE A CRACK" "LIFT OTHERS" and "GIVE A LEG UP".
Where is my delivery?
You can track your order by clicking here and entering your details:
Click this link: https://account.shanewarnelegacy.com/
My tracking says Label created / Pending?
We’ve handed your package over to the carrier and it’s in transit to their sorting
facility. Rest assured, your parcel is with them and on its way to you. We have no
way of controlling this from our side once it’s with the carrier.
Why have I have only received part of my order?
Depending on what you ordered, they may have been shipped in multiple parcels.
While these parcels are sent at the same time, they may become separated during
transit. Although these are separate parcels, they should arrive together. If they
don’t, rest assured the remaining items are on their way.
I have not had any communication from you since my order, why not?
This is likely due to a typo in your email address when placing your order.
To resolve this, please contact us via the Merchandise link. Be sure to include your
name and address so we can locate your order, and provide your correct email
address.
My item arrived damaged or defective, what can I do?
Please follow the steps below to help us process your replacement:
- Take photos of the damage to your item.
- Send the photos through the merchandise link
We apologise for any inconvenience this may have caused and sincerely appreciate
your understanding and support.
How can I get the Collectors Edition of Monopoly?
The collectors' edition is distributed as part of a pre-determined packing process.
Every 23rd package contains the collectors' edition, so unfortunately, we’re unable to
alter this system as it’s integral to the way it was designed.
Hopefully, you were one of the lucky ones to receive the collectors' edition!
How do I know if I received the Collectors Edition of Monopoly?
Out of the 23,000 MONOPOLY games produced, every 23rd game (a total of 1,000)
will be a special collector’s edition. These editions feature a unique keepsake outer
box sleeve and shrink wrap with the SWL logo scattered across them.
My Hat doesn’t fit?
Please read our refund and exchange policy:
https://shanewarnelegacy.com/policies/refund-policy
We’re happy to accept a return of the product you purchased within 14 days,
provided the item is in its original condition. To initiate the return, use our self-serve
portal for approval.
Click this link: https://account.shanewarnelegacy.com/
Enter your email address, and a code will be sent to you to complete the
process.
Once logged in, view your order(s) and click “REQUEST RETURN” for the item
you want to return or exchange.
After submitting your request, we’ll process it and send you an email with further instructions for returning the item.
Please check this box to confirm that you have read the FAQ above and that your
query has not been addressed.
I want to return or exchange my item?
Please read our refund and exchange policy:
https://shanewarnelegacy.com/policies/refund-policy
We’re happy to accept a return of the product you purchased within 14 days,
provided the item is in its original condition.
To initiate the return, use our self-serve
portal for approval.
Click this link: https://account.shanewarnelegacy.com/
Enter your email address, and a code will be sent to you to complete the
process.
Once logged in, view your order(s) and click “REQUEST RETURN” for the item you want to return or exchange.
After submitting your request, we’ll process it and send you an email with further instructions for returning the item.
Please check this box to confirm that you have read the FAQ above and that your query has not been addressed.
My question isn’t answered above – click to contact us: